GENERAL CONDITIONS
These general conditions of use regulate the use of the website https://nuracar.es, as well as the conditions for purchasing products and contracting services offered through this website.
NURACAR SL has a web page of services that are provided at points of sale and authorized distributors. People who intend to browse the website, as well as acquire or contract services can do so while holding the status of user.
Any user who accesses the website and purchases the products offered must be over 18 years of age with sufficient legal capacity to enter into contracts.
USER REGISTER
Anyone who wishes and who is over 18 years of age with sufficient capacity to act can create their own account, entering all the data requested in the “new user” section, purchase services through this website
By filling in their data, the user declares that all those provided are true, up-to-date and correspond to her person, having accepted the privacy policy; and, specifically, in what is shown under the heading “Data protection” that is detailed in the legal notice and privacy policy, and where the treatment that will be carried out with the sole purpose of managing the business relationship is specified.
In order to authenticate on this website, there will be a username and password that will be chosen by the user himself and that will allow him to access a personal area.
The password must be personal, secret and non-transferable, the transfer, not even temporary, to third parties being allowed or recommended.
Therefore, the user undertakes to make diligent use and to keep it secret, assuming all responsibility for the consequences of its disclosure to third parties by allowing or not taking the necessary care to prevent third parties from having knowledge of it.
In the event that the user knows or suspects the use of his password by third parties, he must modify it immediately in his personal area of the web or immediately notify NURACAR SL, so that it may proceed to modify it.
Once the procedure is completed, the user will be able to access their personal area through “access”, where they will be able to view their order and purchase history, the details of transactions, the existing discounts that are applicable, as well as their personal data. . At any time, the USER may make the modifications that he deems appropriate, as well as cancel the account.
Once the procedure is completed, the user will be able to access their personal area, where they will be able to view their order and purchase history, the details of transactions, the existing discounts that are applicable, as well as their personal data. At any time, the USER may make the modifications that he deems appropriate, as well as cancel the account.
By registering as a User, you agree to respect all the conditions set out, and if you do not agree with any of them, you should not register as a user on this website. Therefore, the acceptance of these conditions implies acceptance by the user of all of them expressly and in full.
PURCHASE AND PAYMENT PROCEDURE
The website describes the conditions of each of the services, as well as their characteristics.
The prices on the website include VAT. Prices may change at any time, but (except in what is established above) possible changes will not affect orders for which we have already sent you a purchase confirmation.
In order to make a purchase on this website, if you are a registered user, you must follow the procedure detailed in the “access” section; being able to be validated as a user from the beginning of the purchase procedure.
In the case of being a non-registered user, it will be necessary to complete the order form enabled on the web in the “new user” section and in which this will be confirmed by NURACAR SL by means of an order confirmation email and price verification.
Once you have selected the product you want to purchase, it can be paid by credit or debit card)
If you wish to pay by bank card, the website will redirect you to a payment platform, which works using the maximum security measures available; and who will be the one to validate the correct payment, communicating it to NURACAR SL
On the website nuracar.es we do not store your credit card number. We do not have access to your bank details, these details are sent directly to the banks we work with.
All purchases made on our page or program are made through a high security server of the corresponding bank. At the time your data is transmitted to the bank we use
advanced encryption technology that protects all information sent, including your name, address, and credit or debit card number.
The amount to be paid will be recorded on your credit or debit card. Payment will be made automatically when you confirm your order.
In no case, Nuracar SL store these data, since they are only stored under the responsibility of the company that offers the payment platform; who will inform and pay Nuracar S the correct payment or will inform of the incidence produced in it.
Once it has been verified that the payment procedure has been carried out satisfactorily by any of the available means, Nuracar will send the corresponding proof of purchase to the email address provided by the user.
If you wish, you can contact us through the email reservesonline@nuracar.com or tlf 971 387 324, to request that we send you the proof of purchase by postal mail or other means qeuivalent
DELIVERY
The delivery of your order will be made by Nuracar at the delivery meeting point informed to the user. It will be understood that the delivery has been formalized when the corresponding delivery of the vehicle keys is made.
RIGHT OF WITHDRAWAL
In accordance with the regulations for the defense of consumers and users, once the purchase is made, the user has 14 calendar days to exercise their right of withdrawal from the receipt of the product at the indicated address and have proof of purchase; as long as the product is returned in its correct condition, in its original condition and with its warranty seals intact.
The user must contact the company through the following email reservesonline@nuracar.com, claiming that he wants to exercise his right of withdrawal or by completing this form:
For the Attention of Nuracar SL
I hereby inform you that I am withdrawing from our sales contract referenced below:
- Reference (order or invoice number): _______________
- Order received on _ / /
- Name of the person exercising the right (consumer / s and user / s): __________________________________________________
- Address of the person exercising the right: ________________________________________________ __________________________________________________
- Email of the person exercising the right: _ @ _______
(mandatory if sent electronically)
- Date: //_
- Signature of the consumer and user or consumers and users
(only if this form is submitted on paper)
Once this period has expired, Nuracar SL does not accept refunds for withdrawal of the services purchased.
CONFLICT RESOLUTION
It is reported that Nuracar SL does not adhere to any platform for the resolution of conflicts in matters of consumption or arbitration, being available to its users-clients in the customer service channels that appear on the Web.
But in accordance with Regulation 524/2013 of the European Parliament and of the Council, of May 21, 2013, on online dispute resolution in consumer matters, the existence of a European platform for conflict resolution is reported, which It may be used in the field of electronic commerce; You can obtain more information at: https://webgate.ec.europa.eu/odr/main/?event=main.home.show.
APPLICABLE LAW AND JURISDICTION
The company reserves the right to modify this Policy at any time, informing of the substantial changes made. These changes will not have retroactive effects – except in the case of legal impositions – and will be applied three 30 days from the publication of the corresponding notice. If the user is not satisfied with the changes, we recommend not using the web
These general conditions are governed by Spanish Legislation, with the Spanish Courts and Tribunals being competent to know any questions that may arise about the interpretation, application and compliance with them.